FSO warrants our product to be in good condition upon receipt and free from manufacturing defects for a period of 2 years from the original date of purchase. If purchased through an authorized retailer, you may wish to first attempt return/exchange through the retailer though all warranty issues accompanied by a receipt, proof of purchase or as much purchase information available are eligible to be evaluated for possible repair or a onetime replacement.
FSO will not pay for inbound shipping unless there was an error on our part. We highly encourage retaining all tracking information from your chosen carrier as we are not responsible for lost inbound shipments. Please allow 2-3 business days for response once the application is submitted.
FSO will not replace items purchased through eBay or any unauthorized resellers.
PLEASE NOTE The warranty only covers manufacturing defects and does not cover:
1.Elemental or accidental damage (wind, burns, animal bites)
2.Improper care or use
3.Normal wear and tear
4.UV exposure (discoloration and brittleness causes tearing)